I stopped dealing with Sears a few years ago after they refused to honor the warranty coverage on a washer/dryer that we bought for the local family emergency shelter. Apparently a few homeless mothers washing their kid’s clothes constitutes “commercial” usage of the product and voids the warranty. Gotta love today’s compassionate multi-billion dollar companies.
Anyway, now Sears stoops to new lows in my mind by installing spyware on your computers when you join their “community” on their website. Here’s the link to the full details. Be warned, it’s a little technical.
Honestly, I think you really know a company is in trouble when it starts viewing it’s customers as prey.
Sears.com: Join the Community – Get Spyware – via CA Security Blog